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Customer HelpdeskSupport that customers actually love
Bring every support channel into one queue, enforce SLAs, automate escalations and resolve issues faster.
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Faster resolution
4.8/5
Customer satisfaction
24/7
Automated triage
Everything Customer Helpdesk gives you
Powerful out of the box, flexible enough to match exactly how your business runs.
Omnichannel Inbox
Email, WhatsApp, chat and calls in one ticket queue.
SLA Management
Track and enforce response and resolution targets.
Automation & Escalation
Auto-route, assign and escalate stuck tickets.
Knowledge Base
Self-serve help that deflects repeat questions.
CSAT & Feedback
Measure satisfaction after every resolution.
Support Analytics
Volumes, response times and agent performance.
Plays well with your existing stack
Two-way sync with the tools your team already uses, no middleware, no brittle Zapier chains.
From sign-up to scale in four steps
A clear, proven rollout, no guesswork, no surprises.
Discovery & Setup
We map your workflow and configure the platform to match it.
Data Migration
We move your existing data cleanly, with validation and zero loss.
Training & Go-Live
We train your team and launch with hands-on hypercare support.
Support & Scale
We maintain, optimize and add modules as you grow.
Simple plans, no surprises
14-day free trial · data migration included · no credit card needed to start.
Starter
₹1,499
per user / month, billed annually
- Up to 5 users
- Core modules
- 10,000 records
- Email & WhatsApp
- Basic reporting
Growth
₹2,999
per user / month, billed annually
- Unlimited users
- All modules
- Unlimited records
- Automation & workflows
- AI & advanced analytics
- Priority support
Enterprise
Custom
volume discounts, dedicated SLA
- Everything in Growth
- Custom integrations & API
- On-premise / private cloud
- Dedicated success manager
- SSO & advanced RBAC
- Audit logs & compliance
Loved by teams who hate bad software
Real results from businesses running on our platform.
“Right from the start, Vegavat left me with a great impression, genuine interest in my project and a desire to understand it. I'm constantly surprised at their eagerness to deliver on expectations. I really enjoyed the team dynamics, work ethics and honesty.”
Cameron Shaw
Startup Founder
“Vegavat has produced the finest of services since day one, web design, ongoing maintenance, letterhead and business cards. No request was too small and the work was prompt every time. Very reasonably priced. Highly recommend!”
Jennifer Adams
Sydney Adult Speech Pathology
“Their eye for detail is just what you need to create an impressive website. They follow a creative brief really well and their understanding of a responsive, up-to-date website is brilliant.”
Tracey Hayim
Metamorphosis Design
Frequently asked questions
Most teams are live within 2–4 weeks, depending on data volume and customization. We share a clear timeline up front.
Yes. The platform is highly configurable, custom fields, workflows, roles and reports, and we can build bespoke modules where needed.
Yes. We use encryption in transit and at rest, role-based access and audit trails, with regular backups and monitoring.
Yes. Open APIs and webhooks let us connect your existing tools, and many popular integrations are available out of the box.
Absolutely. Onboarding, training and ongoing support are included, with fast, guaranteed response times.
Explore the rest of the suite
Ready to try Customer Helpdesk?
Tell us about your workflow and we'll set up a tailored demo, with migration and onboarding included.
- Reply within 24 hours
- Free, no-obligation estimate
- NDA available on request